Refund Policy

General Provisions and Terms Used

• Game Website – https://eternalrecall.org/

The Site Management Team is the copyright owner of the project, holding the copyright to its online resources and all published content. As a party to the User Agreement, it is responsible for the operation and maintenance of the platform, providing users with project access and all-age service support.

– User – An individual who uses project resources. A user who goes through the registration process and obtains a login name and password is called a registered user and has a dedicated account (account). Any user who accesses and uses project resources automatically agrees to this user agreement and accepts all the requirements stipulated therein.

• Account/User Profile - A password-protected special sub-section within the project. This Profile contains information posted by the User themselves.

You can contact our support team at any time for a refund of your funds. Our support team is available 24/7 on the support page or via email.

The items purchased by users on this site are intangible, which means they cannot be physically returned.

By recharging your account, you agree that the service is deemed to have been provided from the moment the funds are credited.

The funds are credited to your account at the time of payment.

The services provided are non-refundable. The website management reserves the right to return game items lost by users due to server software errors, malfunctions, hacker attacks or other technical issues at its discretion.